Point of Sale (POS)

Connect with Fourth to super-size your POS solution's benefits.

Why integrate?

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Your POS solution is at the front and center of any hospitality business, powering your customer's transactions. By adding additional data and functionality, you can further cement your POS solution in the daily business of your customers. That's where Fourth comes in — we help customers across their operations; including recipe and menu engineering, stock and purchasing management, workforce management, and data analysis. And much of this valuable data is available through our APIs. By integrating with Fourth, your POS solution extends beyond everyday transaction management into an end-to-end hospitality solution, providing:

  1. Accurate, up-to-date sales transactional item
  2. Time and attendance clocking & tracking 
  3. Published employee schedules
  4. Employee information
  5. Accurate, up-to-date menu and recipe information, with allergens and nutrition content

And of course, your POS system can send back to Fourth the full remit of payment data you collect, such as discounts, void types or cost analysis — as well as workforce and productivity data, such as time to prep or time to customer; and much more.

How does it work?

Depending on your customer's needs and your POS solution, you can connect to these Fourth integrations:

POS integration options (described below)

Sales transactions

At the end of each day, your system sends Fourth the sales data for each item, using the original recipe or retail item's ID. Fourth uses this sales data to provide customers full analytics of their sales, adjust stock and purchasing systems, and forecast future labour needs.

Time and attendance

Each employee clocks in and out through the POS system. At timed intervals — generally daily — your system sends Fourth this data so that we can update our workforce management and payroll, any customer-integrated HR systems, and include the data in our analytics.

Published schedules

Your POS system sends a request daily for the most recent schedules available from Fourth, which you can then make available onscreen.

Employee information

Your POS system regularly imports employee data from Fourth, which can include information such as an employee's role, access rights, staff groups, titles, payrates, and more. This ensures that our mutual customers no longer need to manually re-enter data across systems as employees enter and leave the workplace. Meanwhile, the sales data you send back to Fourth is further enriched with relevant employee data.

Recipes and menus

The customer creates recipes in Fourth, which are then immediately available through the API. The data available through the API is rich and detailed, and includes everything you might need to automate recipe creation in your POS system, such as categorization, allergens, and nutritional information. Your system updates its database with the latest information each day using an API request.

Sales items (hotels)

The customer adds retail sales items, such as garments, in Fourth, which are then immediately available through the API. Similar to recipes and menus, the data available covers everything you need in your POS system. Your system updates its database with the latest information each day using an API request.

Workflow

Diagram showing different API calls made by a POS solution during a day.
  1. At the start of the day the POS solution retrieves from Fourth the:
    • Most recently published schedule
    • Employee information
    • Sales items or recipe and menu information
    This data is sent to the POS sites so that they start the day with the most up-to-date data available.
     
  2. As the day progresses, the POS sites send Fourth the time and attendance for each employee as they clock in and out.
     
  3. Finally, at the close of day the POS sites send Fourth the sales transaction data for the day. Among other things, this data updates stock information, informs labor forecasts and is used in sale analysis.

Getting started

  1. Get in touch

    Contact the Fourth Partnerships Team to find out more about partnering and onboarding. We will advise you as to which APIs best suit your business and customer requirements.

  2. Develop and test

    Once you're ready to begin testing, our integration specialist will guide you through the testing process.

  3. Go live!

    Once you're live, you're ready to become a certified Fourth partner. Check in with our Partnerships Team to talk about where you are in our partnership's maturity model and how to get the most benefit out of integration.


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